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Luma supports you in your well-being and femininity at every stage of your journey.

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Growing
together

Luma supports you in your well-being and femininity at every stage of your journey.

Cookie policy

Compliant with the recommendations of the CNIL and the ePrivacy Directive (2002/58/EC)

Version of April 13, 2026

ARTICLE 1 — WHAT IS A COOKIE?

A cookie is a small text file placed on the visitor's device (computer, tablet, smartphone) during their browsing on a website.

It allows the site to recognize the device during subsequent visits, to remember preferences, and to collect information about browsing habits.

Cookies do not contain viruses and cannot damage your device.

They can, however, be used to identify you directly or indirectly and thus constitute personal data within the meaning of the GDPR.

In accordance with CNIL deliberation No. 2020-091 of September 17, 2020, and the recommendations published on October 1, 2020, the placement of non-strictly necessary cookies is subject to obtaining the prior free, informed, specific, and unambiguous consent of the user.

ARTICLE 2 — COOKIES USED ON LUMA

2.1 — Strictly Necessary Cookies (no consent required)

These cookies are essential for the functioning of the Site and cannot be disabled.

They do not require your consent in accordance with Article 82 of the Data Protection Act.

Cookie name Sender Purpose Retention period
session_id Luma Maintaining the user session and authenticating the account Session duration
csrf_token Luma Protection against CSRF attacks (security) Session duration
cookie_consent Axeptio Remembering the user's consent choices 12 months
lang Luma Remembering the language chosen by the user 12 months

2.2 — Audience Measurement and Analysis Cookies (consent required)

These cookies allow for measuring the audience of the Site, analyzing browsing behaviors, and improving the platform's performance.

They are only deposited with your consent.

Cookie name Sender Purpose Retention period
_ga Google Analytics Distinction of users for audience measurement. 13 months
_ga_XXXXXXX Google Analytics Persistence of session state for Google Analytics 13 months
_gid Google Analytics Distinction of users (short-term identifier) 24 hours
_gat Google Analytics Limitation on the number of requests sent to Google 1 minute

2.3 — Personalization and Enhanced Functionality Cookies (consent required)

These cookies allow for personalizing the user's experience on the platform, including remembering their preferences and tailoring content to their profile.

Cookie name Sender Purpose Retention period
luma_prefs Luma Remembering browsing preferences and user profile 6 months
luma_progress Luma Track progress in the Academy modules. 6 months

2.4 — Marketing and Advertising Cookies (consent required)

These cookies are used for advertising targeting and measuring the effectiveness of marketing campaigns.

They are only deposited with your express consent.

Cookie name Sender Purpose Retention period
_fbp Meta (Facebook) Measurement of the effectiveness of Facebook/Instagram ads 3 months
_fbc Meta (Facebook) Tracking clicks on Facebook/Instagram ads 3 months
ttclid TikTok Measurement of the effectiveness of TikTok ads 30 days

If you do not advertise on these platforms, these cookies will not be placed.

This list will be updated according to the evolution of your marketing tools.

ARTICLE 3 — CONSENT MANAGER: AXEPTIO

The Site uses the consent management solution Axeptio, published by CookieFirst SAS, to collect, record, and manage your cookie preferences.

Axeptio is a French solution, compliant with the recommendations of the CNIL and the GDPR.

It presents you, during your first visit to the Site, with a consent banner allowing you to:

  • Accept all cookies with one click.
  • Reject all non-essential cookies with one click.
  • Customize your choices by category of cookies.

Your choices are stored for a period of twelve (12) months.

At the end of this period, your consent will be requested again.

To learn more about Axeptio and its data protection practices:

https://www.axeptio.eu/fr/politique-de-confidentialite

ARTICLE 4 — HOW TO MANAGE YOUR COOKIES?

4.1 — Via the Consent Banner Axeptio

You can modify your cookie preferences at any time by clicking the 'Manage my cookies' button available at the bottom of each page of the Site.

This button reopens the Axeptio management panel and allows you to modify or withdraw your consent freely.

4.2 — Via Your Browser Settings

You can also configure your browser to accept, refuse, or delete cookies.

Procedures vary depending on the browser used:

  • Google Chrome: Menu > Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Menu > Options > Privacy & Security > Cookies and site data
  • Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Menu > Settings > Cookies and site permissions

Note: disabling certain cookies via your browser may impair the functioning of the Site and degrade your user experience, particularly access to your account and progress in the modules.

4.3 — Via Third-Party Opt-Out Tools

For cookies placed by third parties, you can also use the opt-out tools provided directly by those companies:

ARTICLE 5 — DATA TRANSFERS OUTSIDE THE EU

Some cookies placed by third parties (notably Google Analytics and Meta) may result in the transfer of your data to servers located outside the European Union, particularly in the United States.

These transfers are governed by appropriate safeguards in accordance with Chapter V of the GDPR, including the standard contractual clauses of the European Commission and the EU-U.S. Data Privacy Framework.

These transfers only occur with your prior consent to the placement of the relevant cookies.

ARTICLE 6 — POLICY UPDATE

This Cookie Policy is subject to change at any time, particularly to comply with regulatory developments, recommendations from the CNIL, or tools used on the Site.

The version in effect is the one dated at the top of this document.

In the event of a substantial modification, particularly the addition of new categories of cookies requiring your consent, the Axeptio banner will be presented to you again to collect your agreement on the new purposes.

ARTICLE 7 — CONTACT

For any questions regarding the use of cookies on the Site or the exercise of your rights concerning data collected via cookies, you can contact APPFACTORY:

For any complaints regarding the protection of your personal data, you also have the right to file a complaint with the CNIL at the address https://www.cnil.fr.

— End of the Cookie Policy —

LUMA — Version of April 13, 2026

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